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Removing Agent Joined and Left Message Prompt/SYS Message in Facebook Chat Session
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2
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59
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April 1, 2021
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Api recording request limit
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2
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49
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March 31, 2021
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Spam likely on outbound calls
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1
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44
|
March 31, 2021
|
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Retrieving Screenpop Data when using the Embedded Agent Desktop API
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1
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54
|
March 31, 2021
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Unable to create new user https://help.brightpattern.com/
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1
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39
|
March 30, 2021
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Screen recording Target Bitrate
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1
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44
|
March 30, 2021
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Channel Transfer
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2
|
54
|
March 29, 2021
|
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Security Questions
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1
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43
|
March 26, 2021
|
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Inactive Chat Notification
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2
|
54
|
March 24, 2021
|
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Upcoming Event: Bright Pattern Support for AWS Lambda
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1
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51
|
March 19, 2021
|
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Recording Transcription
|
|
1
|
50
|
March 5, 2021
|
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Agent State Icons and their meanings
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1
|
47
|
March 5, 2021
|
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Question about Average Speed of Answer
|
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1
|
32
|
March 5, 2021
|
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Knowledge base need to find out how to enable attach images filed
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1
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34
|
February 26, 2021
|
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Case Pending Reason in agent desktop
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2
|
49
|
February 17, 2021
|
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Anyone Knows wahat's this url for?
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2
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88
|
February 17, 2021
|
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Require service for outbound calll
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1
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47
|
February 10, 2021
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Status Timer for agent
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1
|
40
|
February 10, 2021
|
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Is it possible to update a BP Contact from an external data source?
|
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1
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32
|
February 10, 2021
|
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Pausing the IVR Segment recording
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1
|
33
|
February 10, 2021
|
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How can we configure a batch download of interaction recordings
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1
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45
|
February 3, 2021
|
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Consultation: Outbound list Archive
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1
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52
|
February 3, 2021
|
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Resolved ticket stuck in personal queue
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1
|
44
|
February 3, 2021
|
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What is the difference between phone and secure phone devices?
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3
|
60
|
February 3, 2021
|
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I am unable to install the agent desktop helper with the MSI
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1
|
45
|
February 2, 2021
|
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Using the "Set Custom Reporting Field" scenario block
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1
|
39
|
January 29, 2021
|
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Prompt size limit
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1
|
39
|
January 29, 2021
|
|
Wallboard Access
|
|
1
|
45
|
January 29, 2021
|
|
Omni-Channel Routing
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|
7
|
125
|
January 29, 2021
|
|
Voice Service Level Calculations
|
|
4
|
96
|
January 25, 2021
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