Some of my agents cannot view the current status of an agent in the agent desktop
You will need to check the permissions under the ‘Roles’ section to make sure that those agents who cannot see other agents status have the appropriate permission.
Some of my agents cannot view the current status of an agent in the agent desktop
You will need to check the permissions under the ‘Roles’ section to make sure that those agents who cannot see other agents status have the appropriate permission.