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About the Product Q&A category
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0
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48
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August 26, 2020
|
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Lopping through $(item.transcript.JSON)
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2
|
13
|
June 22, 2021
|
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Campaign Priority
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0
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11
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June 18, 2021
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Chat Bot - using watson assistant - menu options
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3
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32
|
June 15, 2021
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Hardphone Connection
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1
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22
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June 14, 2021
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Can I use NICE recordings?
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1
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28
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June 9, 2021
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What are the differences in the dialer types?
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6
|
91
|
June 8, 2021
|
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SMS on the BPCC Agent Desktop
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2
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28
|
June 7, 2021
|
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Email inbound flow
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2
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30
|
June 5, 2021
|
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How is Dialing Rate Measured
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2
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29
|
June 3, 2021
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Videocall Metrics
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1
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22
|
May 27, 2021
|
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Customer history
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5
|
66
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May 20, 2021
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Line messenger question
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1
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31
|
May 8, 2021
|
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Callback inquiries
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2
|
49
|
April 26, 2021
|
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Data Manipulation through built-in functions
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3
|
54
|
April 26, 2021
|
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Removing Agent Joined and Left Message Prompt/SYS Message in Facebook Chat Session
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2
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36
|
April 1, 2021
|
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Api recording request limit
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2
|
36
|
March 31, 2021
|
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Spam likely on outbound calls
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1
|
32
|
March 31, 2021
|
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Retrieving Screenpop Data when using the Embedded Agent Desktop API
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1
|
38
|
March 31, 2021
|
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Unable to create new user https://help.brightpattern.com/
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1
|
26
|
March 30, 2021
|
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Screen recording Target Bitrate
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|
1
|
33
|
March 30, 2021
|
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Channel Transfer
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|
2
|
42
|
March 29, 2021
|
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Security Questions
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|
1
|
30
|
March 26, 2021
|
|
Inactive Chat Notification
|
|
2
|
43
|
March 24, 2021
|
|
Upcoming Event: Bright Pattern Support for AWS Lambda
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|
1
|
37
|
March 19, 2021
|
|
Recording Transcription
|
|
1
|
41
|
March 5, 2021
|
|
Agent State Icons and their meanings
|
|
1
|
36
|
March 5, 2021
|
|
Question about Average Speed of Answer
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|
1
|
23
|
March 5, 2021
|
|
Knowledge base need to find out how to enable attach images filed
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|
1
|
22
|
February 26, 2021
|
|
Case Pending Reason in agent desktop
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|
2
|
39
|
February 17, 2021
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