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About the Product Q&A category
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0
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38
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August 26, 2020
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Removing Agent Joined and Left Message Prompt/SYS Message in Facebook Chat Session
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2
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21
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April 1, 2021
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Api recording request limit
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2
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24
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March 31, 2021
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Spam likely on outbound calls
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1
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14
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March 31, 2021
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Retrieving Screenpop Data when using the Embedded Agent Desktop API
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1
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20
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March 31, 2021
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Unable to create new user https://help.brightpattern.com/
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1
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11
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March 30, 2021
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Screen recording Target Bitrate
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1
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17
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March 30, 2021
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Channel Transfer
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2
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27
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March 29, 2021
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Security Questions
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1
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13
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March 26, 2021
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Inactive Chat Notification
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2
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30
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March 24, 2021
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Upcoming Event: Bright Pattern Support for AWS Lambda
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1
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30
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March 19, 2021
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Recording Transcription
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1
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33
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March 5, 2021
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Agent State Icons and their meanings
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1
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28
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March 5, 2021
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Question about Average Speed of Answer
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1
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15
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March 5, 2021
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Knowledge base need to find out how to enable attach images filed
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1
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16
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February 26, 2021
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Case Pending Reason in agent desktop
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2
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27
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February 17, 2021
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Anyone Knows wahat's this url for?
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2
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52
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February 17, 2021
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Require service for outbound calll
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1
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22
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February 10, 2021
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Status Timer for agent
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1
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21
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February 10, 2021
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Is it possible to update a BP Contact from an external data source?
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1
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17
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February 10, 2021
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Pausing the IVR Segment recording
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1
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13
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February 10, 2021
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How can we configure a batch download of interaction recordings
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1
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25
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February 3, 2021
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Consultation: Outbound list Archive
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1
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29
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February 3, 2021
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Resolved ticket stuck in personal queue
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1
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27
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February 3, 2021
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What is the difference between phone and secure phone devices?
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3
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35
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February 3, 2021
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I am unable to install the agent desktop helper with the MSI
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1
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28
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February 2, 2021
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Using the "Set Custom Reporting Field" scenario block
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1
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22
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January 29, 2021
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Prompt size limit
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1
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19
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January 29, 2021
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Wallboard Access
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1
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22
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January 29, 2021
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Omni-Channel Routing
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7
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90
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January 29, 2021
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