workflow
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Give supervisors power to force chat "dings" to monitored agents |
|
0 | 6 | March 19, 2026 |
| Associating Calls with Relevant Microsoft Dynamics Records |
|
0 | 13 | March 5, 2026 |
| Update MS Dynamics Cases with Call Transcripts and/or Call Summaries |
|
0 | 21 | August 26, 2025 |
|
How to pass Outbund list information to Workflow
|
|
3 | 323 | October 27, 2022 |
| Scheduled Callbacks |
|
6 | 296 | September 11, 2022 |
| Post Email/Case Survey Expiration |
|
2 | 218 | May 25, 2022 |
| Auto-reply per services |
|
2 | 253 | May 25, 2022 |
| Can I send information my agents collect in an activity form to an external database? |
|
1 | 255 | October 9, 2020 |
| Send SMS to customer based on a disposition? |
|
1 | 235 | October 9, 2020 |
| How to get $(item.interactionStepId) in workflow |
|
1 | 276 | September 4, 2020 |