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Supporting AWS Lambda Provides Real Solutions for Bright Pattern Customers
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0
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30
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March 22, 2021
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Upcoming Event: Bright Pattern Support for AWS Lambda
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1
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30
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March 19, 2021
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Conversational IVR Bot Preference
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1
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30
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March 10, 2021
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Find Agent Object block "Timeout" results in Request Callback "No Answer Timeout"
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0
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35
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December 11, 2020
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Configure Conversational IVR
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1
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36
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December 10, 2020
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No option for prompt types
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1
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26
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December 10, 2020
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Record Customer Comment in Post Call Survey
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1
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28
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December 2, 2020
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BotContext variables
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1
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41
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November 18, 2020
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Play Caller Place in Line
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1
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43
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November 17, 2020
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Pass through Customer's caller ID on an external transfer?
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1
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32
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November 11, 2020
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How do I save a survey response chat
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3
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43
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November 6, 2020
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Queue Prioritization & Skilling
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1
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21
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October 21, 2020
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Dialer Shortcuts for Visually Impaired
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1
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16
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October 21, 2020
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How to distribute inbound calls to two call centers
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1
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27
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October 14, 2020
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Is there a way to pass information to a desktop application, rather than a web based?
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1
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18
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October 9, 2020
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Does the "Fetch URL" block in scenario support SOAP
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1
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47
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October 9, 2020
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Send SMS to customer based on a disposition?
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1
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28
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October 9, 2020
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Can I display dialed number on incoming call
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1
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24
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October 8, 2020
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Speech-to-text integration for the hearing impaired
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1
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20
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October 7, 2020
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Can Bright Pattern team please delete a recording?
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1
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27
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October 7, 2020
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Bi-Lingual Chat Functionality and Build
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1
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19
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October 7, 2020
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Limit on interaction steps?
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1
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28
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October 7, 2020
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Built-in Functions now()
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1
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20
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October 7, 2020
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Can we notify agents of transferred calls?
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1
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15
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October 7, 2020
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How to Troubleshoot Your Scenario
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1
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27
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September 30, 2020
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System Disconnected?
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1
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38
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September 10, 2020
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Request for documentation _ Scenarios
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1
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23
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September 10, 2020
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How do we implement a redirect for a phone number
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1
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32
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September 9, 2020
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How to switch between languages in Scenario?
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1
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28
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September 9, 2020
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