Update MS Dynamics Cases with Call Transcripts and/or Call Summaries
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0
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2
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August 26, 2025
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How to pass Outbund list information to Workflow
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3
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281
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October 27, 2022
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Scheduled Callbacks
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6
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262
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September 11, 2022
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Post Email/Case Survey Expiration
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2
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199
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May 25, 2022
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Auto-reply per services
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2
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211
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May 25, 2022
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Can I send information my agents collect in an activity form to an external database?
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1
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211
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October 9, 2020
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Send SMS to customer based on a disposition?
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1
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206
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October 9, 2020
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How to get $(item.interactionStepId) in workflow
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1
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245
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September 4, 2020
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