reporting

Topic Replies Views Activity
Scheduled Callbacks
Product Q&A
scenario ,  dialer ,  workflow ,  reporting ,  scenariodesign
4 27 May 2, 2022
Direct connection from BP to PowerBi
API and Integrations
custom-reports ,  reporting
1 37 April 5, 2022
Survey Form Questions
Product Q&A
reporting
2 70 November 23, 2021
BPXML custom reports & email_kb_article_id column
Product Q&A
reporting ,  database ,  admin
1 99 August 23, 2021
Access/Listen Recordings - Report
Feature ideas, comments and votes
reporting ,  callrecordings
1 84 April 13, 2021
Question about Average Speed of Answer
Product Q&A
reporting ,  realtimestatistics
1 50 March 5, 2021
Consultation: Outbound list Archive
Product Q&A
dialer ,  reporting ,  database
1 79 February 3, 2021
Does changing the Service Level become retroactive?
Product Q&A
reporting
1 50 January 21, 2021
Change CSV Call detail Date Time format
Product Q&A
custom-reports ,  reporting
3 86 January 20, 2021
Report calculations
Product Q&A
reporting ,  database ,  reportingcalculation ,  specification
2 93 January 19, 2021
When are call recordings written to disk?
Product Q&A
reporting ,  callrecordings
1 68 December 10, 2020
Connecting to Historical Database
Product Q&A
reporting ,  database ,  sql
1 106 November 6, 2020
Real-Time API Question
API and Integrations
api ,  reporting
1 138 October 28, 2020
Question about email reporting
Product Q&A
email ,  reporting
1 54 October 21, 2020
Contact History in Version 5
Product Q&A
email ,  reporting
1 56 October 21, 2020
SLA Reports question
Product Q&A
reporting
1 64 October 21, 2020
Dialer - Telemarketing Compliance report explanation
Product Q&A
dialer ,  reporting ,  telemarketing ,  compiance ,  repo
1 52 October 16, 2020
Dropped calls with BP
Product Q&A
reporting ,  interactionre ,  disposition
2 64 October 16, 2020
Load Error on Reporting
Product Q&A
reporting ,  reportinge ,  excelerror
2 55 October 8, 2020
What happens when clicking the report a call problem?
Product Q&A
reporting ,  database
1 56 October 7, 2020
Is there a unique identifier available in the desktop?
Product Q&A
reporting ,  uniqueidentifier ,  uid
1 52 October 7, 2020
System Disconnected?
Product Q&A
scenario ,  reporting ,  disposition
1 87 September 10, 2020
How to build a custom report
Product Q&A
custom-reports ,  reporting
1 77 September 10, 2020
Is there a report available where I can see total talk time by agent, team, or service for a given period of time
Product Q&A
reporting
1 66 September 10, 2020