Notready status statistics inquiry
|
|
4
|
100
|
January 24, 2024
|
Scheduled Callbacks
|
|
6
|
254
|
September 11, 2022
|
Direct connection from BP to PowerBi
|
|
1
|
280
|
April 5, 2022
|
Survey Form Questions
|
|
2
|
210
|
November 23, 2021
|
BPXML custom reports & email_kb_article_id column
|
|
1
|
244
|
August 23, 2021
|
Access/Listen Recordings - Report
|
|
1
|
246
|
April 13, 2021
|
Question about Average Speed of Answer
|
|
1
|
174
|
March 5, 2021
|
Consultation: Outbound list Archive
|
|
1
|
264
|
February 3, 2021
|
Does changing the Service Level become retroactive?
|
|
1
|
176
|
January 21, 2021
|
Change CSV Call detail Date Time format
|
|
3
|
218
|
January 20, 2021
|
Report calculations
|
|
2
|
209
|
January 19, 2021
|
When are call recordings written to disk?
|
|
1
|
205
|
December 10, 2020
|
Connecting to Historical Database
|
|
1
|
238
|
November 6, 2020
|
Real-Time API Question
|
|
1
|
341
|
October 28, 2020
|
Question about email reporting
|
|
1
|
180
|
October 21, 2020
|
Contact History in Version 5
|
|
1
|
216
|
October 21, 2020
|
SLA Reports question
|
|
1
|
263
|
October 21, 2020
|
Dialer - Telemarketing Compliance report explanation
|
|
1
|
192
|
October 16, 2020
|
Dropped calls with BP
|
|
2
|
181
|
October 16, 2020
|
Load Error on Reporting
|
|
2
|
189
|
October 8, 2020
|
What happens when clicking the report a call problem?
|
|
1
|
198
|
October 7, 2020
|
Is there a unique identifier available in the desktop?
|
|
1
|
169
|
October 7, 2020
|
System Disconnected?
|
|
1
|
267
|
September 10, 2020
|
How to build a custom report
|
|
1
|
206
|
September 10, 2020
|
Is there a report available where I can see total talk time by agent, team, or service for a given period of time
|
|
1
|
194
|
September 10, 2020
|