realtimestatistics
Topic | Replies | Views | Activity | |
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Display Auxiliary Skills for Agents on Call in Real-Time Dashboard |
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1 | 1 | May 20, 2025 |
Track the calls entering into the call centre through a particular Inbound number |
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13 | 258 | November 8, 2022 |
Question about Average Speed of Answer |
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1 | 179 | March 5, 2021 |
Is there a way for agents to see other agent states, without giving them the state of "Supervising"? |
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5 | 257 | January 18, 2021 |
OUT Handled blank in SV dashboard |
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1 | 182 | October 14, 2020 |