Email drafts assigned to agent are blank on opening
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0
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19
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October 28, 2024
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Expiry Period setup for Emails Survey
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1
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174
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July 26, 2022
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Question about email routing
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4
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207
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June 15, 2022
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Post Email/Case Survey Expiration
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2
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198
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May 25, 2022
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Auto-reply per services
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2
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206
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May 25, 2022
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Can we configure automatic acceptance in the e-mail channel?
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1
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170
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July 30, 2021
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Email inbound flow
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2
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198
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June 5, 2021
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Resolved ticket stuck in personal queue
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1
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208
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February 3, 2021
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'Only for this service' checkbox for Knowledge Base in Agent Desktop
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1
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224
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December 3, 2020
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Wildcards in Email parsing
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1
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198
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November 4, 2020
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How do we turn off the ID that is appended in an Email subject?
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1
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235
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November 4, 2020
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Question about email reporting
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1
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182
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October 21, 2020
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Contact History in Version 5
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1
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223
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October 21, 2020
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