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Email drafts assigned to agent are blank on opening
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0
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33
|
October 28, 2024
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Expiry Period setup for Emails Survey
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1
|
183
|
July 26, 2022
|
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Question about email routing
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4
|
241
|
June 15, 2022
|
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Post Email/Case Survey Expiration
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2
|
213
|
May 25, 2022
|
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Auto-reply per services
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2
|
238
|
May 25, 2022
|
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Can we configure automatic acceptance in the e-mail channel?
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1
|
190
|
July 30, 2021
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Email inbound flow
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2
|
208
|
June 5, 2021
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Resolved ticket stuck in personal queue
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1
|
238
|
February 3, 2021
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'Only for this service' checkbox for Knowledge Base in Agent Desktop
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1
|
236
|
December 3, 2020
|
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Wildcards in Email parsing
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1
|
205
|
November 4, 2020
|
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How do we turn off the ID that is appended in an Email subject?
|
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1
|
248
|
November 4, 2020
|
|
Question about email reporting
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1
|
198
|
October 21, 2020
|
|
Contact History in Version 5
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|
1
|
246
|
October 21, 2020
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