Uncategorized
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Forum Acceptable Use Policy
These terms govern use of the Internet forum at https://community.brightpattern.com/. To use the forum, you must agree to these terms with Bright Pattern, Inc., the company that runs the forum. The company may offer oth… |
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2 | 149 | March 31, 2021 |
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How do a call get distributed to an agent
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2 | 16 | July 30, 2021 |
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How recordings get saved
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3 | 17 | July 16, 2021 |
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External customer satisfaction survey
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1 | 32 | July 7, 2021 |
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Voicemail message after Hold message
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1 | 21 | July 7, 2021 |
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Group Chat History - archive/delete options?
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1 | 22 | June 17, 2021 |
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IBM Watson NLU is not working with v5.5.1.53573 (Stable)
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1 | 28 | June 12, 2021 |
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Deflection to another interaction while in queue
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0 | 38 | April 5, 2021 |
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Nickname for 3rd Party Integration
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1 | 38 | March 26, 2021 |
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Limiting ability of agent's team queue
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2 | 43 | March 16, 2021 |
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Use activity form Field on Workflows
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1 | 57 | March 3, 2021 |
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Get Values from Facebook
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1 | 43 | March 1, 2021 |
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Export Call Recording to a Windows FTP server
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2 | 49 | March 1, 2021 |
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Post Chat survey in FB Integration
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3 | 65 | February 18, 2021 |
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Tunnel ngrok not found
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2 | 118 | February 9, 2021 |