IBM Watson Assistant

1

Hi
I want to connect IBM Watson Assistant.

https://help.brightpattern.com/5.8:Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/BotChatSuggestionsEngine

I can’t find what the Skill ID is.
Is it the same value as API Key?

Please help.

2

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The Skill ID can be found by clicking into the Skill you want to use for the Bot, click the Options button (3 dots on the top right of your dialog or skill block), and “View API details”