Сценарий, который

How to create a script for incoming calls, the meaning of which is to separate the priority of a call. For example, make a call more priority if we know in advance the list of numbers from which they will call.

Hi Argent -

When you say script, are you referring to the IVR Scenario builder? If so, you can manually set priority using the Priority block. I would recommend keeping this number to the number of 1-9 using decimal place to the tenth as an in between.


I hope this helps.