Warm Transfers and Survey's

Would like to have the ability to warm transfer calls without the survey playing at the end of the call once transferred.

Do you mean you want the Surveys for all the other cals but not for the ones that were transferred ?

That is correct. Would not like our survey to play for a call that was transferred to another company to assist the patient since that companies survey should be the one to play.

  1. Workaround: if the other company doesn’t hang up your survey won’t play?
  2. Longer term, do you think if we have a variable to indicate, after the connect call block, if the call was transferred and the transfer destination, would it help your use case?