Are there controls to rewind or fast forward voicemail messages?

theron.siers · October 9, 2020, 3:53pm

I am playing voicemail messages back through the agent desktop - is there an easy way to control playback without having to listen to the entire message again?

greg.luttbrightpatte · October 9, 2020, 3:53pm

Playback control by using DTMFs:

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Are there controls to rewind or fast forward voicemail messages?

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