I am playing voicemail messages back through the agent desktop - is there an easy way to control playback without having to listen to the entire message again?
Playback control by using DTMFs:
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Is there a notification in the desktop for Agents if they have a voicemail | 1 | 197 | October 28, 2020 | |
| Listen to voicemails via Admin portal | 1 | 271 | November 12, 2021 | |
| Dialer Shortcuts for Visually Impaired | 1 | 198 | October 21, 2020 | |
| Voicemail message after Hold message | 1 | 234 | July 7, 2021 | |
| Doc Q: Desktop-javascript-api-specification/DialNumber | 3 | 330 | January 18, 2022 |