Mass SMS Broadcasting

Product Q&A
1

We have a list of callers (about 500-1000), that we want to send a mass sms/text message to each. Same message for all callers on the list.

I know that we can setup an outbound campaign and load lists, but agent would have to send one by one. And I know about the SMS API as well.

Just wonder if there is anything setup in Bright Pattern admin that we could use.

2

Shouldn’t be necessary to have your agents do it one at a time. I asked this same question and BP support gave me this link to set this up.

https://help.brightpattern.com/5.8:Tutorials-for-admins/Services/OutboundMessagingCampaign/CampaignConfiguration