Local Requirements Question

Product Q&A
1

When reviewing the Local Requirements documentation at https://help.brightpattern.com/5.3:Contact-center-administrator-guide/Appendices/SystemRequirements can I please confirm that the following are outbound ports (it is not expressly stated - though I do not believe UDP is bidirectional).

  • RTP audio stream, utilizes UDP, ports are dynamically allocated in the range 40,000 to 65,535
  • On the client computer side, UDP port 5060 open for the SIP softphone
2

Tim,
UDP is not encrypted and is an inbound/outbound port. Direction doesn’t matter. It’s just like TCP except that all it does is send.