I just would like to find out if we can use the “Set Custom Reporting Field” scenario block a number of times in our scenario without causing any delays on the call? We have setup some reporting fields to keep track of the customer journey within the IVR and would just like to confirm that using this block multiple times on a scenario won’t cause any issues.
We expect no issues or delays using “Set Custom Reporting Field” block - you can use it multiple times.
Additionally you can check execution time viewing Scenario Steps in Admin Portal