During a call, the agent and customer want to use the live video call feature.
Is there a real-time video call function over the phone?
Please guide.
thank you
During a call, the agent and customer want to use the live video call feature.
Is there a real-time video call function over the phone?
Please guide.
thank you
You can a link to a chat page over SMS and auto-start video from there. To hit the same agent, the page would have to pass agent login as parameter and the chat script would have to connect directly without routing.