Hi! How we can integrate our voice bot system (hyperlab.ai) to create a conversational IVR. I’ve followed through the tutorial to get Watson set up, and since we are able to mimic Watson API requests and responses I’ve got the system somewhat integrated.
Currently, I am able to receive the text from Bright Pattern from a voice call, but the bot response is either not being detected by Bright Pattern, or there is an issue with the TTS. I’m unable to troubleshoot. That’s the other thing I need help with – access to error logs to aid the tech team on this.
If I can have some of your time, I can take you through my setup and show you were the call fails. I’m sure it’s something that can be solved pretty quickly.