While testing SURFLY co-browse, I observed that the pop-up the customer uses to accept a session doesn’t match the example in the documentation.
Procedure, Step #2.
The image here shows that the "Accept-cancel box includes a lengthy description of what will happen when the customer hits the “accept” button. It starts with "By clicking accept, an agent will join you…
In our test sessions so far, we don’t see that lengthy explanation. Instead, we see the popup shown in the attached file
I looked all through the config options in the Surfly Settings panel-- I didn’t see anywhere to edit the text in the Customer facing “accept” box.
How can I change this?