Integration with third programm

API and Integrations
1

Hi everyone, i cant understand how i can make a widget which can a make call. For example, i have web site, I have a button, and clicking on which a call occurred through a bright pattern, i try javascript integration (bpspat.api.dialNumber("87273334455");) , but this dont work, all returns are undefined. What am I doing wrong?
P.S.: Agent desktop chrome extension is running and i add <script type="text/javascript" src="https://demov5_kz.hostedcc.ru/agentdesktop/libs/servicepatternapi-dev.js"></script> in head

with best regards Sergey

2

Sergey,

Are you calling this function from JS loaded with a screen pop? It won’t work from a separate tab or iframe (BP correct me if I am wrong).

I heard there is a way to effect dial from another via something related to branding (BP?).

Neil

3

Thank you Neil for you answer,
i have another question, how i can sign up in help.brightpattern.com to see API specification for dotNet integration?

4

Apologies, the doc was offline - should be up now.