Doc Q: Desktop-javascript-api-specification/DialNumber


Is there api to take call as well?

Bella, AFAIK that API is designed to work from a screen pop window, on an existing call/chat.

For cases when you want to host the widget, there is a bit more functions 5.8:Embedded-agent-desktop-sdk-specification/Purpose - Bright Pattern Documentation

I also heard a similar API will be available in Full Agent Desktop soon.

What are you trying to do?

Hi Neil, Thank you for the information.

Information provided is very helpful. I have gone through the list of available APIs but we need “Answer” function as well.

Hi Neil :slight_smile: Are you aware of Answer API?