Is there a way we can get the screenpop data passed to a handler on the embedded agent desktop API to read the screenpop data? Currently this data is not passed on the INTERACTION_RENDERED event , see
{
“command”: “INTERACTION_RENDERED”,
“data”: {
“item_id”: “84A91C8E-108B-4331-AB80-36BBAF0F9697”,
“global_id”: “18D056F4-5342-41EF-A36A-AEAE525D9A21”,
“service”: “Outbound”,
“phone_number”: “XXXXXXXXXXX”,
“screenpop_data”: {},
“notes”: “”
}
}