Channel Transfer

Product Q&A
1

Hello All, Can you please share an example of ‘Channel Transfer’ say Voice to Chat or Voice to SMS or vice versa? Also, can you please direct me to document reference, if there is any, in web resource: https://help.brightpattern.com/

Advance thanks!

1 Like
2

Please review the below and let us know if this meets your needs.

https://help.brightpattern.com/5.3:Chat-widget-configuration-guide/ChatWidgetStyling

3

Thanks Greg,

I’ll look into it.