# \#transcription

**URL:** https://community.brightpattern.com/tag/transcription/9.md

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## [Insufficient privileges to access this transcript](https://community.brightpattern.com/t/insufficient-privileges-to-access-this-transcript/179)

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**Author:** [@claudia.meiners](https://community.brightpattern.com/u/claudia.meiners)\
**Replies:** 1\
**Last updated:** [November 11, 2020, 6:41pm UTC](https://community.brightpattern.com/t/insufficient-privileges-to-access-this-transcript/179 "2020-11-11T18:41:10Z")

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I want to be able to view the chat transcript. What kind of access do I need to access it?

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## [Transcribe Recording](https://community.brightpattern.com/t/transcribe-recording/70)

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**Author:** [@amybritton](https://community.brightpattern.com/u/amybritton)\
**Replies:** 1\
**Last updated:** [October 7, 2020, 8:00pm UTC](https://community.brightpattern.com/t/transcribe-recording/70 "2020-10-07T20:00:39Z")

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We’re interested in transcribing phone recordings to help with our QA efforts. Does this require an additional build or feature on our current account? What would we need to do to add this feature?