# \#statistics **URL:** https://community.brightpattern.com/tag/statistics/103.md [Latest](https://community.brightpattern.com/latest.md) · [Categories](https://community.brightpattern.com/categories.md) · [Tags](https://community.brightpattern.com/tags.md) --- ## [OUT Handled blank in SV dashboard](https://community.brightpattern.com/t/out-handled-blank-in-sv-dashboard/113)
**Author:** [@amybritton](https://community.brightpattern.com/u/amybritton)\ **Replies:** 1\ **Last updated:** [October 14, 2020, 11:02am UTC](https://community.brightpattern.com/t/out-handled-blank-in-sv-dashboard/113 "2020-10-14T11:02:21Z")
Hello In the SV dashboard where agents are listed, the OUT Handled column is showing blank even though agents have made an outbound calls. For example, attached is a screenshot of SV dashboard You can see that the agen…