# \#services

**URL:** https://community.brightpattern.com/tag/services/102.md

[Latest](https://community.brightpattern.com/latest.md) · [Categories](https://community.brightpattern.com/categories.md) · [Tags](https://community.brightpattern.com/tags.md)

---

## [Service and Team settings](https://community.brightpattern.com/t/service-and-team-settings/815)

<div class="topic-metadata">

**Author:** [@Jovi](https://community.brightpattern.com/u/Jovi)\
**Replies:** 3\
**Last updated:** [December 12, 2022, 3:31am UTC](https://community.brightpattern.com/t/service-and-team-settings/815 "2022-12-12T03:31:21Z")

</div>

Hello my extended team, Here I am again with a complex problem and trust you guys will support. Scenario is: We have a service which is handled by two different teams with same skill levels and only separated because t…

---

## [OUT Handled blank in SV dashboard](https://community.brightpattern.com/t/out-handled-blank-in-sv-dashboard/113)

<div class="topic-metadata">

**Author:** [@amybritton](https://community.brightpattern.com/u/amybritton)\
**Replies:** 1\
**Last updated:** [October 14, 2020, 11:02am UTC](https://community.brightpattern.com/t/out-handled-blank-in-sv-dashboard/113 "2020-10-14T11:02:21Z")

</div>

Hello In the SV dashboard where agents are listed, the OUT Handled column is showing blank even though agents have made an outbound calls. For example, attached is a screenshot of SV dashboard You can see that the agen…