# \#service-announcement

**URL:** https://community.brightpattern.com/tag/service-announcement/50.md

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## [Can we notify agents of transferred calls?](https://community.brightpattern.com/t/can-we-notify-agents-of-transferred-calls/68)

<div class="topic-metadata">

**Author:** [@amybritton](https://community.brightpattern.com/u/amybritton)\
**Replies:** 1\
**Last updated:** [October 7, 2020, 6:29pm UTC](https://community.brightpattern.com/t/can-we-notify-agents-of-transferred-calls/68 "2020-10-07T18:29:51Z")

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Is there a way to notify the receiving agent in the Spanish queue that the caller is Spanish speaking?