Topics tagged scenario

Topic	Replies	Views	Activity
Queue Prioritization & Skilling Product Q&A scenario	1	160	October 21, 2020
Dialer Shortcuts for Visually Impaired Product Q&A call-controll , scenario	1	150	October 21, 2020
How to distribute inbound calls to two call centers Product Q&A scenario , did	1	172	October 14, 2020
Is there a way to pass information to a desktop application, rather than a web based? Product Q&A api , scenario , netapi	1	156	October 9, 2020
Does the "Fetch URL" block in scenario support SOAP API and Integrations scenario , fetchurl , soapcall	1	274	October 9, 2020
Send SMS to customer based on a disposition? Product Q&A scenario , sms , workflow , disposition	1	176	October 9, 2020
Can I display dialed number on incoming call Product Q&A scenario , caller-id , variable	1	190	October 8, 2020
Speech-to-text integration for the hearing impaired Product Q&A scenario , tts	1	212	October 7, 2020
Can Bright Pattern team please delete a recording? Product Q&A scenario , callrecordings , security , erase	1	157	October 7, 2020
Bi-Lingual Chat Functionality and Build Product Q&A scenario , chat , scenariodesign	1	158	October 7, 2020
Limit on interaction steps? Product Q&A scenario , interactionrecords , scenariosteps	1	173	October 7, 2020
Built-in Functions now() Product Q&A scenario , function , variable	1	170	October 7, 2020
Can we notify agents of transferred calls? Product Q&A scenario , whisper , service-announcement	1	152	October 7, 2020
How to Troubleshoot Your Scenario Product Q&A scenario	1	194	September 30, 2020
System Disconnected? Product Q&A scenario , reporting , disposition	1	236	September 10, 2020
Request for documentation _ Scenarios Product Q&A scenario	1	137	September 10, 2020
How do we implement a redirect for a phone number Product Q&A scenario , redirect , externalnu , externaltransfer , connectcall	1	167	September 9, 2020
How to switch between languages in Scenario? Product Q&A scenario	1	159	September 9, 2020