# \#outbond

**URL:** https://community.brightpattern.com/tag/outbond/95.md

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## [Dispositions on direct dial calls?](https://community.brightpattern.com/t/dispositions-on-direct-dial-calls/88)

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**Author:** [@theron.siers](https://community.brightpattern.com/u/theron.siers)\
**Replies:** 1\
**Last updated:** [October 7, 2020, 8:35pm UTC](https://community.brightpattern.com/t/dispositions-on-direct-dial-calls/88 "2020-10-07T20:35:17Z")

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We are unable to disposition an inbound call when a customer comes in using an extension. Is there a way to add dispositions for this scenario?