# \#networkerror

**URL:** https://community.brightpattern.com/tag/networkerror/68.md

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## [What does it mean when the message "A network connectivity issue is impacting your phone device" is displayed in my Agent Desktop?](https://community.brightpattern.com/t/what-does-it-mean-when-the-message-a-network-connectivity-issue-is-impacting-your-phone-device-is-displayed-in-my-agent-desktop/78)

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**Author:** [@theron.siers](https://community.brightpattern.com/u/theron.siers)\
**Replies:** 1\
**Last updated:** [October 7, 2020, 8:23pm UTC](https://community.brightpattern.com/t/what-does-it-mean-when-the-message-a-network-connectivity-issue-is-impacting-your-phone-device-is-displayed-in-my-agent-desktop/78 "2020-10-07T20:23:06Z")

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Agents periodically see this message - what does it mean?