# \#metrics

**URL:** https://community.brightpattern.com/tag/metrics/150.md

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## [Make Agent Break Time widget customizable](https://community.brightpattern.com/t/make-agent-break-time-widget-customizable/220)

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**Author:** [@amybritton](https://community.brightpattern.com/u/amybritton)\
**Replies:** 3\
**Last updated:** [June 16, 2021, 5:48pm UTC](https://community.brightpattern.com/t/make-agent-break-time-widget-customizable/220 "2021-06-16T17:48:39Z")

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Currently the below metric on the agents desktop is made up of any ‘Custom Not Ready Reasons’. It would be great if it be customizable so we have the ability to select what ‘Custom Not Ready Reasons’ are used to make up …
