# \#list
**URL:** https://community.brightpattern.com/tag/list/20.md
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## [Dialer - Calling Hours United States](https://community.brightpattern.com/t/dialer-calling-hours-united-states/124)
**Author:** [@amybritton](https://community.brightpattern.com/u/amybritton)\
**Replies:** 1\
**Last updated:** [October 15, 2020, 11:38am UTC](https://community.brightpattern.com/t/dialer-calling-hours-united-states/124 "2020-10-15T11:38:46Z")
Hello, We are configuring Dialer for US numbers. We have to make sure that we only call numbers per timezone between 9am to 8pm. I know we discussed that if I put 9am-8pm in the calling hours, it will check the area c…
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## [Undesired List Behavior](https://community.brightpattern.com/t/undesired-list-behavior/119)
**Author:** [@amybritton](https://community.brightpattern.com/u/amybritton)\
**Replies:** 1\
**Last updated:** [October 14, 2020, 1:20pm UTC](https://community.brightpattern.com/t/undesired-list-behavior/119 "2020-10-14T13:20:22Z")
Hello, We have a campaign “Campaign Test” with a list “TEST Campaign Test 1.6 (Manual)”. When the list was first created the campaign ran fine, however the following day, after running a new import to the list, no recor…
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## [Can we set a priority on records in the dialer?](https://community.brightpattern.com/t/can-we-set-a-priority-on-records-in-the-dialer/61)
**Author:** [@amybritton](https://community.brightpattern.com/u/amybritton)\
**Replies:** 1\
**Last updated:** [October 5, 2020, 5:50pm UTC](https://community.brightpattern.com/t/can-we-set-a-priority-on-records-in-the-dialer/61 "2020-10-05T17:50:03Z")
A net new client is asking if it is possible to prioritize a record in the campaign list before other else. The signal to prioritize a record is when a Priority column says “Yes” Is this possible on current dialer conf…
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## [Freeze a record for 90 days after 3 attempts?](https://community.brightpattern.com/t/freeze-a-record-for-90-days-after-3-attempts/47)
**Author:** [@Neil.Austin](https://community.brightpattern.com/u/Neil.Austin)\
**Replies:** 1\
**Last updated:** [September 30, 2020, 4:27pm UTC](https://community.brightpattern.com/t/freeze-a-record-for-90-days-after-3-attempts/47 "2020-09-30T16:27:31Z")
A dialing rule allows us to set the maximum times allowed to call a a record however is there a way to tell the system to stop calling the number that has reached the 3 maximum attempts until 90 days, regardless of the l…