# \#dialing-rule

**URL:** https://community.brightpattern.com/tag/dialing-rule/34.md

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## [Is there a way to retry a record from an outbound campaign after 30 minutes](https://community.brightpattern.com/t/is-there-a-way-to-retry-a-record-from-an-outbound-campaign-after-30-minutes/125)

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**Author:** [@aryaalmond](https://community.brightpattern.com/u/aryaalmond)\
**Replies:** 1\
**Last updated:** [October 15, 2020, 2:03pm UTC](https://community.brightpattern.com/t/is-there-a-way-to-retry-a-record-from-an-outbound-campaign-after-30-minutes/125 "2020-10-15T14:03:06Z")

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Hi, team, Is it possible to set a dial rule to retry a record after 30 minutes, however from the admin portal we can only set the retry interval to be at most 10 minutes and also can only reschedule for at least 1 hour.…

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## [Preview Outbound Dial Rules - Possibility](https://community.brightpattern.com/t/preview-outbound-dial-rules-possibility/122)

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**Author:** [@amybritton](https://community.brightpattern.com/u/amybritton)\
**Replies:** 1\
**Last updated:** [October 14, 2020, 1:53pm UTC](https://community.brightpattern.com/t/preview-outbound-dial-rules-possibility/122 "2020-10-14T13:53:19Z")

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Good day, Is it possible to set dial rules in BP as follows: Share dialing rules document and disposition list for final and non-final dispositions We should not try to contact a user more than 3x within 15 days. If…

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## [Freeze a record for 90 days after 3 attempts?](https://community.brightpattern.com/t/freeze-a-record-for-90-days-after-3-attempts/47)

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**Author:** [@Neil.Austin](https://community.brightpattern.com/u/Neil.Austin)\
**Replies:** 1\
**Last updated:** [September 30, 2020, 4:27pm UTC](https://community.brightpattern.com/t/freeze-a-record-for-90-days-after-3-attempts/47 "2020-09-30T16:27:31Z")

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A dialing rule allows us to set the maximum times allowed to call a a record however is there a way to tell the system to stop calling the number that has reached the 3 maximum attempts until 90 days, regardless of the l…