# \#compiance **URL:** https://community.brightpattern.com/tag/compiance/121.md [Latest](https://community.brightpattern.com/latest.md) · [Categories](https://community.brightpattern.com/categories.md) · [Tags](https://community.brightpattern.com/tags.md) --- ## [Dialer - Telemarketing Compliance report explanation](https://community.brightpattern.com/t/dialer-telemarketing-compliance-report-explanation/130)
**Author:** [@theron.siers](https://community.brightpattern.com/u/theron.siers)\ **Replies:** 1\ **Last updated:** [October 16, 2020, 10:54am UTC](https://community.brightpattern.com/t/dialer-telemarketing-compliance-report-explanation/130 "2020-10-16T10:54:25Z")
Hello, Can you help me to understand the unattended % in the dialer/ telemarketing compliance report. The report shows we answered 4977 calls and 4971 calls were unattended however I see agents on the phones and we have…