# \#bot
**URL:** https://community.brightpattern.com/tag/bot/8.md
[Latest](https://community.brightpattern.com/latest.md) · [Categories](https://community.brightpattern.com/categories.md) · [Tags](https://community.brightpattern.com/tags.md)
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## [Enabling WhatsApp Marketing, Broadcast & Outbound Messaging with Bright Pattern](https://community.brightpattern.com/t/enabling-whatsapp-marketing-broadcast-outbound-messaging-with-bright-pattern/1157)
**Author:** [@jeffin](https://community.brightpattern.com/u/jeffin)\
**Replies:** 0\
**Last updated:** [April 23, 2026, 6:55pm UTC](https://community.brightpattern.com/t/enabling-whatsapp-marketing-broadcast-outbound-messaging-with-bright-pattern/1157 "2026-04-23T18:55:23Z")
Sharing a use case we recently implemented around WhatsApp Marketing, Broadcast (Bulk Messaging), and Outbound Messaging while working with Bright Pattern Contact Center Platform. As part of expanding WhatsApp engagemen…
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## [Add support of Azure TTS](https://community.brightpattern.com/t/add-support-of-azure-tts/1046)
**Author:** [@patrick.joseph](https://community.brightpattern.com/u/patrick.joseph)\
**Replies:** 3\
**Last updated:** [September 27, 2025, 4:03am UTC](https://community.brightpattern.com/t/add-support-of-azure-tts/1046 "2025-09-27T04:03:49Z")
As many customers are using Microsoft services anyway, they’d like to use Azure TTS as an alternative to Google or IBM. (personal opinion: the German voices are much more sophisticated)
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## [Support List Messages for Whatsapp bot](https://community.brightpattern.com/t/support-list-messages-for-whatsapp-bot/1066)
**Author:** [@ialsheref](https://community.brightpattern.com/u/ialsheref)\
**Replies:** 3\
**Last updated:** [August 27, 2025, 6:51am UTC](https://community.brightpattern.com/t/support-list-messages-for-whatsapp-bot/1066 "2025-08-27T06:51:17Z")
supporting Interactive list messages
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## [Watson Assistant MAU control](https://community.brightpattern.com/t/watson-assistant-mau-control/893)
**Author:** [@crivasm](https://community.brightpattern.com/u/crivasm)\
**Replies:** 3\
**Last updated:** [September 6, 2024, 5:40am UTC](https://community.brightpattern.com/t/watson-assistant-mau-control/893 "2024-09-06T05:40:18Z")
Hello, I need some Help with Watson assistant MAU (Monthly Active User) control. I’m using Watson Actions with native integration. I’m defining an in-scenario variable for the user id $(botContext.user\_id) in order to…
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## [Chatbot reporting](https://community.brightpattern.com/t/chatbot-reporting/182)
**Author:** [@claudia.meiners](https://community.brightpattern.com/u/claudia.meiners)\
**Replies:** 1\
**Last updated:** [November 11, 2020, 6:43pm UTC](https://community.brightpattern.com/t/chatbot-reporting/182 "2020-11-11T18:43:09Z")
In the Interaction Records for the chat, I don’t see what the customer inputed into the field. Should I be able to see what they said and what the chatbot responded with?
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## [Chat Integration](https://community.brightpattern.com/t/chat-integration/137)
**Author:** [@amybritton](https://community.brightpattern.com/u/amybritton)\
**Replies:** 1\
**Last updated:** [October 21, 2020, 7:29pm UTC](https://community.brightpattern.com/t/chat-integration/137 "2020-10-21T19:29:34Z")
Our ideal scenario for Live Chat is that we’ll front the Live Chat with our own bot, and then the bot will hand the conversation off to the Live Chat when appropriate. Does https://help.brightpattern.com/ house all of th…
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## [Chat Bots with Bright Pattern?](https://community.brightpattern.com/t/chat-bots-with-bright-pattern/83)
**Author:** [@theron.siers](https://community.brightpattern.com/u/theron.siers)\
**Replies:** 1\
**Last updated:** [October 7, 2020, 8:30pm UTC](https://community.brightpattern.com/t/chat-bots-with-bright-pattern/83 "2020-10-07T20:30:09Z")
Support, We are a BrightPattern customer and we are interested in setting up chat bot. How can we integrate is and get it set up?
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## [Transcribe Recording](https://community.brightpattern.com/t/transcribe-recording/70)
**Author:** [@amybritton](https://community.brightpattern.com/u/amybritton)\
**Replies:** 1\
**Last updated:** [October 7, 2020, 8:00pm UTC](https://community.brightpattern.com/t/transcribe-recording/70 "2020-10-07T20:00:39Z")
We’re interested in transcribing phone recordings to help with our QA efforts. Does this require an additional build or feature on our current account? What would we need to do to add this feature?
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## [Use IBM Watson SSML in TTS prompts](https://community.brightpattern.com/t/use-ibm-watson-ssml-in-tts-prompts/27)
**Author:** [@jeneva.meares](https://community.brightpattern.com/u/jeneva.meares)\
**Replies:** 2\
**Last updated:** [September 4, 2020, 8:49pm UTC](https://community.brightpattern.com/t/use-ibm-watson-ssml-in-tts-prompts/27 "2020-09-04T20:49:18Z")
Need to play digits as digits (not as a number) using IBM TTS, how can i do it ? looks like IBM supports SSML. How can i use SSML in Bright Pattern prompts ?
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## [How we can integrate our voice bot system into BP](https://community.brightpattern.com/t/how-we-can-integrate-our-voice-bot-system-into-bp/26)
**Author:** [@jeneva.meares](https://community.brightpattern.com/u/jeneva.meares)\
**Replies:** 1\
**Last updated:** [September 4, 2020, 5:44am UTC](https://community.brightpattern.com/t/how-we-can-integrate-our-voice-bot-system-into-bp/26 "2020-09-04T05:44:24Z")
Hi! How we can integrate our voice bot system (hyperlab.ai) to create a conversational IVR. I’ve followed through the tutorial to get Watson set up, and since we are able to mimic Watson API requests and responses I’ve g…