# Wallboard Access

**URL:** https://community.brightpattern.com/t/wallboard-access/296
**Category:** Product Q&A
**Tags:** wallboard
**Created:** [January 29, 2021, 4:35pm UTC](https://community.brightpattern.com/t/wallboard-access/296 "2021-01-29T16:35:57Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![claudia.meiners](https://avatars.discourse-cdn.com/v4/letter/c/d26b3c/32.png) [@claudia.meiners](https://community.brightpattern.com/u/claudia.meiners)
#### Post date: [January 29, 2021, 4:35pm UTC](https://community.brightpattern.com/t/wallboard-access/296/1 "2021-01-29T16:35:57Z")

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Do we have access to Wallboards? I have the System Administrator’ role privilege to Customize Wallboards and to Push/Pull Wallboards. But when I log in to the agent desktop I don’t see the Wallboard icon in the upper right.

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### Author: ![greg.luttbrightpatte](https://avatars.discourse-cdn.com/v4/letter/g/a6a055/32.png) [@greg.luttbrightpatte](https://community.brightpattern.com/u/greg.luttbrightpatte)
#### Post date: [January 29, 2021, 4:37pm UTC](https://community.brightpattern.com/t/wallboard-access/296/2 "2021-01-29T16:37:21Z")

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Can you please also enable this privelege and let us know if it helped?

> [5.3:Contact-center-administrator-guide/UsersandTeams/Privileges - Bright Pattern Documentation](https://help.brightpattern.com/5.3:Contact-center-administrator-guide/UsersandTeams/Privileges#Access_Real-time_Stats_API)
> 
> ### Access Real-time Stats API
> 
> The _Access Real-time Stats API_ privilege gives the user access to applications that are connected to Bright Pattern Contact Center via the Real-time Stats API; this includes viewing the [wallboard application](https://help.brightpattern.com/5.3:Wallboard-builder-reference-guide/Purpose). **Note** : The availability of data on the Agent Desktop Home Screen is not affected by this privilege, with the exception of the wallboard icon.
