# Unique identification parameter

**URL:** <https://community.brightpattern.com/t/unique-identification-parameter/454>\
**Category:** Product Q&A\
**Tags:** variable, interactions\
**Created:** [July 15, 2021, 6:24am UTC](https://community.brightpattern.com/t/unique-identification-parameter/454 "2021-07-15T06:24:53Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![StasGromov](https://avatars.discourse-cdn.com/v4/letter/s/f6c823/32.png) [@StasGromov](https://community.brightpattern.com/u/StasGromov)\
**Post date:** [July 15, 2021, 6:24am UTC](https://community.brightpattern.com/t/unique-identification-parameter/454/1 "2021-07-15T06:24:53Z")

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Hi! Which parameter is unique to identify the interaction? How can I transfer it to another system and how?

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**Author:** ![ivan.malyshkin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/ivan.malyshkin/32/8_2.png) [@ivan.malyshkin](https://community.brightpattern.com/u/ivan.malyshkin)\
**Post date:** [July 15, 2021, 6:29am UTC](https://community.brightpattern.com/t/unique-identification-parameter/454/2 "2021-07-15T06:29:48Z")

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Global Interaction ID  
Where do you want to get it ? IN scenario ?

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<div class="post-metadata">

**Author:** ![StasGromov](https://avatars.discourse-cdn.com/v4/letter/s/f6c823/32.png) [@StasGromov](https://community.brightpattern.com/u/StasGromov)\
**Post date:** [July 15, 2021, 6:54am UTC](https://community.brightpattern.com/t/unique-identification-parameter/454/3 "2021-07-15T06:54:24Z")

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No, in the reporting, after the interaction.

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<div class="post-metadata">

**Author:** ![ivan.malyshkin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/ivan.malyshkin/32/8_2.png) [@ivan.malyshkin](https://community.brightpattern.com/u/ivan.malyshkin)\
**Post date:** [July 15, 2021, 6:57am UTC](https://community.brightpattern.com/t/unique-identification-parameter/454/4 "2021-07-15T06:57:52Z")

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in which report ? do you mean interaction records ?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/brightpattern/original/1X/f556ce8d4b8f8dbed87c149734e7ac6e84654438.png)

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<div class="post-metadata">

**Author:** ![StasGromov](https://avatars.discourse-cdn.com/v4/letter/s/f6c823/32.png) [@StasGromov](https://community.brightpattern.com/u/StasGromov)\
**Post date:** [July 15, 2021, 8:59am UTC](https://community.brightpattern.com/t/unique-identification-parameter/454/5 "2021-07-15T08:59:44Z")

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In call\_detail (CSV).

I read about the values in the documentation: [5.3:Reporting-database-specification/call detail - Bright Pattern Documentation](https://help.brightpattern.com/5.3:Reporting-database-specification/call_detail)

Case for example: when two inbound calls are merged into a conference, the conference call gets GIID of the older call (the call that appeared in the system first).

What unique identifier can be used for each step in this case? Perhaps an ID? But it is not described in the documentation (Reserved).

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<div class="post-metadata">

**Author:** ![ivan.malyshkin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/ivan.malyshkin/32/8_2.png) [@ivan.malyshkin](https://community.brightpattern.com/u/ivan.malyshkin)\
**Post date:** [July 16, 2021, 5:12am UTC](https://community.brightpattern.com/t/unique-identification-parameter/454/6 "2021-07-16T05:12:12Z")

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**caller\_interaction\_id** sounds more like what you’re looking for

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<div class="post-metadata">

**Author:** ![StasGromov](https://avatars.discourse-cdn.com/v4/letter/s/f6c823/32.png) [@StasGromov](https://community.brightpattern.com/u/StasGromov)\
**Post date:** [July 16, 2021, 6:04am UTC](https://community.brightpattern.com/t/unique-identification-parameter/454/7 "2021-07-16T06:04:53Z")

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Thank you and have a nice day!