# TTS for Google Won't Import Voices

**URL:** <https://community.brightpattern.com/t/tts-for-google-wont-import-voices/713>\
**Category:** Product Q&A\
**Created:** [April 21, 2022, 4:26pm UTC](https://community.brightpattern.com/t/tts-for-google-wont-import-voices/713 "2022-04-21T16:26:33Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![pbx\_master](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/pbx_master/32/204_2.png) [@pbx\_master](https://community.brightpattern.com/u/pbx_master)\
**Post date:** [April 21, 2022, 4:26pm UTC](https://community.brightpattern.com/t/tts-for-google-wont-import-voices/713/1 "2022-04-21T16:26:33Z")

</div>

We are receiving an error trying to import voices and all of our IVR’s are talking “robot” voice.

---

<div class="post-metadata">

**Author:** ![Maverick\_Hunters](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/maverick_hunters/32/206_2.png) [@Maverick\_Hunters](https://community.brightpattern.com/u/Maverick_Hunters)\
**Post date:** [April 21, 2022, 4:34pm UTC](https://community.brightpattern.com/t/tts-for-google-wont-import-voices/713/2 "2022-04-21T16:34:19Z")

</div>

Sounds like a credentialing issue to me. I would talk to your google admin or contact google and find out why your tts service stopped.
