# SMS on the BPCC Agent Desktop **URL:** \ **Category:** Product Q&A\ **Created:** [May 29, 2021, 9:09am UTC](https://community.brightpattern.com/t/sms-on-the-bpcc-agent-desktop/413 "2021-05-29T09:09:49Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![adithyasomayagi0412](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/adithyasomayagi0412/32/125_2.png) [@adithyasomayagi0412](https://community.brightpattern.com/u/adithyasomayagi0412)\ **Post date:** [May 29, 2021, 9:09am UTC](https://community.brightpattern.com/t/sms-on-the-bpcc-agent-desktop/413/1 "2021-05-29T09:09:50Z")
Question : is there a way that once we send an OB message/SMS to the customer, we can get a Success notification/message/pop up on the agent desktop ? that the message was successfully delivered to the recipient. ---
**Author:** ![jeffrey.bristol](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/jeffrey.bristol/32/203_2.png) [@jeffrey.bristol](https://community.brightpattern.com/u/jeffrey.bristol)\ **Post date:** [June 4, 2021, 8:00pm UTC](https://community.brightpattern.com/t/sms-on-the-bpcc-agent-desktop/413/2 "2021-06-04T20:00:37Z")
Hi adithyasomayagi0412 - You can receive a response from the recipient, but there is no message on successful delivery or failed delivery. I recommend that if this is something you need, that you log a case. It would be considered a Product Enhancement Request. Please include a business use case as well within the case. Thank you. ---
**Author:** ![adithyasomayagi0412](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/adithyasomayagi0412/32/125_2.png) [@adithyasomayagi0412](https://community.brightpattern.com/u/adithyasomayagi0412)\ **Post date:** [June 7, 2021, 6:05am UTC](https://community.brightpattern.com/t/sms-on-the-bpcc-agent-desktop/413/3 "2021-06-07T06:05:04Z")
Surely, just wanted to know. Thanks Jeff