# Retrieving Screenpop Data when using the Embedded Agent Desktop API

**URL:** https://community.brightpattern.com/t/retrieving-screenpop-data-when-using-the-embedded-agent-desktop-api/353
**Category:** Product Q&A
**Created:** [March 25, 2021, 4:41pm UTC](https://community.brightpattern.com/t/retrieving-screenpop-data-when-using-the-embedded-agent-desktop-api/353 "2021-03-25T16:41:16Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![tshebe](https://avatars.discourse-cdn.com/v4/letter/t/e8c25b/32.png) [@tshebe](https://community.brightpattern.com/u/tshebe)
#### Post date: [March 25, 2021, 4:41pm UTC](https://community.brightpattern.com/t/retrieving-screenpop-data-when-using-the-embedded-agent-desktop-api/353/1 "2021-03-25T16:41:16Z")

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Is there a way we can get the screenpop data passed to a handler on the embedded agent desktop API to read the screenpop data? Currently this data is not passed on the INTERACTION\_RENDERED event , see

{  
“command”: “INTERACTION\_RENDERED”,  
“data”: {  
“item\_id”: “84A91C8E-108B-4331-AB80-36BBAF0F9697”,  
“global\_id”: “18D056F4-5342-41EF-A36A-AEAE525D9A21”,  
“service”: “Outbound”,  
“phone\_number”: “XXXXXXXXXXX”,  
“screenpop\_data”: {},  
“notes”: “”  
}  
}

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### Author: ![sergey.menshikov](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/sergey.menshikov/32/6_2.png) [@sergey.menshikov](https://community.brightpattern.com/u/sergey.menshikov)
#### Post date: [March 31, 2021, 4:07pm UTC](https://community.brightpattern.com/t/retrieving-screenpop-data-when-using-the-embedded-agent-desktop-api/353/2 "2021-03-31T16:07:24Z")

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Try Web Screenpop block and, perhaps Attached Data block.