# Queued Called Play Message Before Connecting To Agent

**URL:** <https://community.brightpattern.com/t/queued-called-play-message-before-connecting-to-agent/618>\
**Category:** Product Q&A\
**Created:** [January 27, 2022, 8:55pm UTC](https://community.brightpattern.com/t/queued-called-play-message-before-connecting-to-agent/618 "2022-01-27T20:55:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![CylonHunters](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@CylonHunters](https://community.brightpattern.com/u/CylonHunters)\
**Post date:** [January 27, 2022, 8:55pm UTC](https://community.brightpattern.com/t/queued-called-play-message-before-connecting-to-agent/618/1 "2022-01-27T20:55:59Z")

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We want to play a message to the caller before the connect to the agent, but we don’t want to put a play prompt block between find agent and connect call (obviously).

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**Author:** ![That\_IVR\_Guy](https://avatars.discourse-cdn.com/v4/letter/t/f05b48/32.png) [@That\_IVR\_Guy](https://community.brightpattern.com/u/That_IVR_Guy)\
**Post date:** [January 27, 2022, 9:09pm UTC](https://community.brightpattern.com/t/queued-called-play-message-before-connecting-to-agent/618/2 "2022-01-27T21:09:44Z")

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There is actually, and yes never ever ever ever ever ever put anything between the find agent and connect call blocks. So much breaks when you do.

Add a prompt here within the connect call block.

![image](https://us1.discourse-cdn.com/flex020/uploads/brightpattern/original/1X/da7856e9a281de94eecaa8f5ba5d9d0a3c33d77a.png)