# Play Prompt Block

**URL:** <https://community.brightpattern.com/t/play-prompt-block/708>\
**Category:** Product Q&A\
**Created:** [April 14, 2022, 3:04pm UTC](https://community.brightpattern.com/t/play-prompt-block/708 "2022-04-14T15:04:39Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Maverick\_Hunters](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/maverick_hunters/32/206_2.png) [@Maverick\_Hunters](https://community.brightpattern.com/u/Maverick_Hunters)\
**Post date:** [April 14, 2022, 3:04pm UTC](https://community.brightpattern.com/t/play-prompt-block/708/1 "2022-04-14T15:04:39Z")

</div>

We have a play prompt block followed by a bunch of API and background processes, integrations etc…

Our callers are complaining of a long pause between the prompt and the menu choices. Anyone have any ideas other than a workflow? They must be done before they get to the menu in order for the process to work correctly.

---

<div class="post-metadata">

**Author:** ![That\_IVR\_Guy](https://avatars.discourse-cdn.com/v4/letter/t/f05b48/32.png) [@That\_IVR\_Guy](https://community.brightpattern.com/u/That_IVR_Guy)\
**Post date:** [April 14, 2022, 3:30pm UTC](https://community.brightpattern.com/t/play-prompt-block/708/2 "2022-04-14T15:30:15Z")

</div>

There should be an option to drop the caller from the block as soon as it starts playing. You gotta time it pretty well though because if the next play block starts before the first one is finished, the first one is interrupted.  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/brightpattern/original/1X/52c2817d2ecfda5e03f8d84165217558c6ac57a9.png)