# Not Ready Reason Icons

**URL:** <https://community.brightpattern.com/t/not-ready-reason-icons/707>\
**Category:** Product Q&A\
**Created:** [April 14, 2022, 3:01pm UTC](https://community.brightpattern.com/t/not-ready-reason-icons/707 "2022-04-14T15:01:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![CylonHunters](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@CylonHunters](https://community.brightpattern.com/u/CylonHunters)\
**Post date:** [April 14, 2022, 3:01pm UTC](https://community.brightpattern.com/t/not-ready-reason-icons/707/1 "2022-04-14T15:01:43Z")

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Can we use a different icon for not ready reasons? I only see the stock ones.

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**Author:** ![pbx\_master](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/pbx_master/32/204_2.png) [@pbx\_master](https://community.brightpattern.com/u/pbx_master)\
**Post date:** [April 15, 2022, 2:26pm UTC](https://community.brightpattern.com/t/not-ready-reason-icons/707/2 "2022-04-15T14:26:01Z")

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Yes, under the Call Center Configuration you’ll have your list of not ready reasons. At the bottom of the list there will be an area that you can manage icons. That is where you will upload custom icons.