# Is there a way to retry a record from an outbound campaign after 30 minutes

**URL:** https://community.brightpattern.com/t/is-there-a-way-to-retry-a-record-from-an-outbound-campaign-after-30-minutes/125
**Category:** Product Q&A
**Tags:** dialing-rule, campaign, dialer, listrecord
**Created:** [October 15, 2020, 1:45pm UTC](https://community.brightpattern.com/t/is-there-a-way-to-retry-a-record-from-an-outbound-campaign-after-30-minutes/125 "2020-10-15T13:45:32Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![aryaalmond](https://avatars.discourse-cdn.com/v4/letter/a/6de8d8/32.png) [@aryaalmond](https://community.brightpattern.com/u/aryaalmond)
#### Post date: [October 15, 2020, 1:45pm UTC](https://community.brightpattern.com/t/is-there-a-way-to-retry-a-record-from-an-outbound-campaign-after-30-minutes/125/1 "2020-10-15T13:45:32Z")

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Hi, team,  
Is it possible to set a dial rule to retry a record after 30 minutes, however from the admin portal we can only set the retry interval to be at most 10 minutes and also can only reschedule for at least 1 hour. We would like to find out if there’s a way we could do a retry or reschedule for 30 minutes.

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### Author: ![alexandra.romanova](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@alexandra.romanova](https://community.brightpattern.com/u/alexandra.romanova)
#### Post date: [October 15, 2020, 2:03pm UTC](https://community.brightpattern.com/t/is-there-a-way-to-retry-a-record-from-an-outbound-campaign-after-30-minutes/125/2 "2020-10-15T14:03:06Z")

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Hello,  
Current design implies only 1 hour interval as a minimal reschedule interval for automatic dispositions. You can not set it as 30 minutes. Only if you use manual rescheduling by agent. For further information please refer to this help page:

> **[5.3:Agent-guide/Tutorials/OutboundCampaigns/HowtoRescheduleaCallAttempt -...](https://help.brightpattern.com/5.3:Agent-guide/Tutorials/OutboundCampaigns/HowtoRescheduleaCallAttempt)**
