# Freeze a record for 90 days after 3 attempts?

**URL:** <https://community.brightpattern.com/t/freeze-a-record-for-90-days-after-3-attempts/47>\
**Category:** Product Q&A\
**Tags:** dialer, list, schedule, dialing-rule, date\
**Created:** [September 11, 2020, 12:13am UTC](https://community.brightpattern.com/t/freeze-a-record-for-90-days-after-3-attempts/47 "2020-09-11T00:13:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Neil.Austin](https://avatars.discourse-cdn.com/v4/letter/n/eb9ed0/32.png) [@Neil.Austin](https://community.brightpattern.com/u/Neil.Austin)\
**Post date:** [September 11, 2020, 12:13am UTC](https://community.brightpattern.com/t/freeze-a-record-for-90-days-after-3-attempts/47/1 "2020-09-11T00:13:09Z")

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A dialing rule allows us to set the maximum times allowed to call a a record however is there a way to tell the system to stop calling the number that has reached the 3 maximum attempts until 90 days, regardless of the list name? I want to rest leads once they have reached 3 connections. Keeping in mind we upload a list every day, and refresh it every two weeks.

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**Author:** ![sergey.menshikov](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/sergey.menshikov/32/6_2.png) [@sergey.menshikov](https://community.brightpattern.com/u/sergey.menshikov)\
**Post date:** [September 30, 2020, 4:27pm UTC](https://community.brightpattern.com/t/freeze-a-record-for-90-days-after-3-attempts/47/2 "2020-09-30T16:27:31Z")

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You can either use a specific rest disposition that the agent can set or a scenario or workflow function that posts to a new list with a scheduled date. Rest disposition (with corresponding dial rule) is easier, scenario or workflow route is more flexible, but requires a bit more work.