# Default Bridge Scenario and Dispositions

**URL:** <https://community.brightpattern.com/t/default-bridge-scenario-and-dispositions/542>\
**Category:** Product Q&A\
**Tags:** scenario, dialer, interactionrecords\
**Created:** [November 19, 2021, 12:14am UTC](https://community.brightpattern.com/t/default-bridge-scenario-and-dispositions/542 "2021-11-19T00:14:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bonnie.b](https://avatars.discourse-cdn.com/v4/letter/b/ea5d25/32.png) [@bonnie.b](https://community.brightpattern.com/u/bonnie.b)\
**Post date:** [November 19, 2021, 12:14am UTC](https://community.brightpattern.com/t/default-bridge-scenario-and-dispositions/542/1 "2021-11-19T00:14:49Z")

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Sometimes in the interaction records, the scenario will say Default Bridge Scenario. Usually these calls are a few seconds long, but sometimes it will show for calls last a lost longer. I can listen to the recording but cannot change the disposition. What is a default bridge scenario?

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**Author:** ![Derek](https://sea2.discourse-cdn.com/flex020/user_avatar/community.brightpattern.com/derek/32/103_2.png) [@Derek](https://community.brightpattern.com/u/Derek)\
**Post date:** [March 12, 2022, 3:22am UTC](https://community.brightpattern.com/t/default-bridge-scenario-and-dispositions/542/2 "2022-03-12T03:22:09Z")

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Default Bridge Scenario is the scenario used when an agent places an outbound call from the Agent Desktop to a recipient. This can also include calls out to another agent, and transferring a call out to a third party.