# Chat transcript - download?

**URL:** <https://community.brightpattern.com/t/chat-transcript-download/458>\
**Category:** Product Q&A\
**Created:** [July 21, 2021, 5:46pm UTC](https://community.brightpattern.com/t/chat-transcript-download/458 "2021-07-21T17:46:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ahedblum](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@ahedblum](https://community.brightpattern.com/u/ahedblum)\
**Post date:** [July 21, 2021, 5:46pm UTC](https://community.brightpattern.com/t/chat-transcript-download/458/1 "2021-07-21T17:46:51Z")

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Can chat transcripts be downloaded from the browser after chat has ended, vs. emailing to customer?

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**Author:** ![CylonHunters](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@CylonHunters](https://community.brightpattern.com/u/CylonHunters)\
**Post date:** [August 3, 2021, 7:03pm UTC](https://community.brightpattern.com/t/chat-transcript-download/458/2 "2021-08-03T19:03:59Z")

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I don’t think that there is at right now. Maybe contact bp support and ask for a new feature? I think the person initiating the chat can copy and paste the transcript into a notepad and print it or save it that way. From an agents perspective, they (or their manager) can find it in the interactions section in the admin portal.