# Any-time KB access

**URL:** <https://community.brightpattern.com/t/any-time-kb-access/272>\
**Category:** Feature ideas, comments and votes\
**Created:** [January 12, 2021, 2:12pm UTC](https://community.brightpattern.com/t/any-time-kb-access/272 "2021-01-12T14:12:36Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![jeneva.meares](https://avatars.discourse-cdn.com/v4/letter/j/f08c70/32.png) [@jeneva.meares](https://community.brightpattern.com/u/jeneva.meares)\
**Post date:** [January 12, 2021, 2:12pm UTC](https://community.brightpattern.com/t/any-time-kb-access/272/1 "2021-01-12T14:12:36Z")

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We would like KB articles to be able to be viewed all the time in the Agent Desktop (instead of just during active conversations).