# Agent Desktop Homescreen

**URL:** <https://community.brightpattern.com/t/agent-desktop-homescreen/1011>\
**Category:** Feature ideas, comments and votes\
**Created:** [June 1, 2025, 11:38pm UTC](https://community.brightpattern.com/t/agent-desktop-homescreen/1011 "2025-06-01T23:38:56Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Werner](https://avatars.discourse-cdn.com/v4/letter/w/f4b2a3/32.png) [@Werner](https://community.brightpattern.com/u/Werner)\
**Post date:** [June 1, 2025, 11:38pm UTC](https://community.brightpattern.com/t/agent-desktop-homescreen/1011/1 "2025-06-01T23:38:56Z")

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The agent homescreen has only limited possibilities to customize the content. A workaround is to build up a “website” via PowerBI and use the URL under the general settings of the callcenter configuration but not all customers are using PowerBI.  
I would like to get a fully configurable screen. No limits about the number of widgets, organizing widgets in tabs and having a grid for the positoning of the widgets. Screens should be able to be assigned to teams and roles. Hope this is an idea for many companies in the community.